The complication of sorting through hundreds of timecards, understanding which were signed and not signed, which foreman are missing time for a day in the week, and which cards have been marked ‘approved’ by payroll are some of the problems that can be […]. ``Vincent handled my after-hours call for Heavy-Bid access issues extremely well. The service is available to all callers within Tasmania. No referral is required. I appreciate the help he provided, which allowed me to get back to work on a tight deadline. Eliminating Barriers from Getting Accurate Progress Quantities from the Field, Giving Field Personnel the Tools They Need to Make Smarter Decisions, Build a Contingency Plan in Your Estimate With Risk Analysis, See your Foreman’s Time Card in HeavyBid 2021 Production History, 5 Ways to Understand Your Field Data Better, Ideas for Successful Training in the Field, the COMANCO Way, An Easy Daily Production Report Template for HCSS Forms, Save Your Cost by Finding Unused Equipment on Jobsites, New HeavyJob Project Management Provides One Inbox to Manage All Correspondence, Payroll’s Tool of Choice: Time Card Management Tool. I then was scheduled for what they said would be a 2-hour technical interview which ended up only being an hour. For domestic, family and sexual violence support. Trained AnglicareSA employees staff the after-hours service. The current rotation is once (as a primary and secondary) every 24 weeks. HCSS is by far the best software support of any product we have ever used. Healthdirect triage nurses will decide whether to refer callers to a local on-call GP . She knew exactly what was going on with my issue and resolved it for me very quickly! We won’t do it if it is not safe. Since 1986, HCSS has been developing software to help construction companies streamline their operations. Anyone who is concerned about a child’s welfare can voluntarily make a child abuse report to Child Protection. We are open Monday through Friday, from 8:00 am to 5:00 pm CST. ``Their support was great, they got me up and running and I was able to get my crew paid! I appreciate the help he provided, which allowed me to get back to work on a tight deadline. During normal office hours, we keep a full staff of support techs, and business solutions specialists that can troubleshoot and help you find answers to your questions. 2-1-1 Texas is experiencing intermittent technical difficulties. He was professional, knowledgeable, and quick. One year of experience. His level of service, technical expertise and fast response to a payroll issue was done with outstanding performance. I would highly recommend them based on their support alone. Call us at 800-683-3196 to schedule a tour of our offices. With every step of caution that we layered as a protective measure, we created more and more distance from each other. Wonderful to speak to a human (Benson Matthew) and always helpful! In computer science, the warning is: “garbage in = garbage out.” Simply put, this means […], “The first thing about COMANCO is Safety. Call us for hotel information and rates. Visit HCSS. Your products are backed by highly qualified well trained customer oriented employees. Since 1986, HCSS has been developing software to help construction companies streamline their operations. Cons. After Hours Support. -Neil R. Bales, Neil Bales Contracting Inc. Vernon was very polite and patient with me. Re: phone number for contact after hours. But our commitment doesn't stop at the sale, we believe that our software, in your hands, can dramatically and continually change your business. Ask The Chief – Should I take the HeavyBid Certification Exam? My support rep, Zach, was incredibly patient and ensured that everything was working for me with our software. Your vote has been submitted. An HCSS user, after hearing about an exam to certify HeavyBid users, asks Ray if he thinks now is a good time to take the exam, what the process is like, and why would they consider taking the exam. Learn how to access the HCSS Community. Connect: Call 1300 653 007; Text 0488 884 165 for SMS chat ... HCSS support … After Hours Support. “HCSS support is one of the most friendly and knowledgeable groups of support professionals I have ever come across. Media enquiries If you are not familiar with the Production History in HeavyBid, it is a feature that compares the activity code from HeavyBid with the […], 1. -Jason Tran, Hoopaugh Grading. Since 1986, HCSS has been developing software to help construction companies streamline their operations. Probably three hours later I checked it and found out that I had not passed. Access to the HCSS Community requires an active login. Online tutoring is available for ELA, Math, and Science, and Social Studies/History classes in scheduled after school hours. Self Service is the best solution for after-hours support. HCCS's customer service is the cornerstone of my continued support of the software. * Minimum Requirements: High School Diploma or equivalent (GED). HeavyBid 2021 has a long list of big new features that include Bid Proposal modifications, added currency conversions, and a way to see your foreman’s time card in the production history. Very few shops can afford to keep a fleet of newly minted equipment that requires a constant flow of new purchases to keep repair […], This will be a unique year of discovery as we reflect on how we responded to the constantly changing events of 2020. Sam was very fast and efficient. -Samantha Dyas, Martin Brothers Construction. Most of our after-hours calls (95%) are between 8-11pm which averages to about 2-6 calls/night, depending on the weekday. While entire projects have been managed through email, it creates a problem and a large effort to […], Nearly every company struggles with getting timecards approved in a timely manner. Any number of users have access to send and receive job-related information from multiple platforms, and all of those correspondences collect in your one inbox. I have contacted them several times after hours only to be greeted by a knowledgeable PERSON. He was professional, knowledgeable, and quick. The new mobile website is a bit difficult to navigate. HCSS Response. Year after year, we continue to innovate, refine, and expand our products as the industry evolves. The current rotation is once (as a primary and secondary) every 24 weeks. If after 24 hours the unit has still not reported in, contact HCSS GPS Support at (855) 231-7874 for additional troubleshooting steps or replacement as necessary Was this content helpful? On weekends, we have a primary and secondary person covering the phones. Phone: 13 12 78. AnglicareSA recognises that foster care comes with its own unique rewards and challenges. Close Success Thank you! After hours, those same support techs are on-call to make sure your emergencies are given the proper support. The position is part time (approx 47 hours per fortnight), based in North Carlton. Age, cost, and reliability are considerations that every equipment manager has to balance to find that “sweet spot” that determines whether to retire or continue to maintain a piece of equipment. !`` I have been using this system over 30 years, and I am learning something every year that I owe it. The University of Newcastle after-hours support line is open: 5pm to 9am weekdays; 24 hours on weekends, public holidays and university close down periods. Create a self-service customer community forum where your existing users can pitch in and help other people out with their questions. Download these shareable guides to begin 2021 on the right foot. Got a question on a product you DON’T have? Additionally, our world class support team can always be reached via phone or by emailing: support@hcss.com! This level of customer service is one of the reasons our company switched to HCSS estimating software, five years ago``, Wonderful to speak to a human and always helpful! •Participation in on-call rotation for after-hours service issues and customer support •Able to support system configuration tasks and follow directions •Must be a self-motivator *HCSS is the in-house staffing agency for UTMB, therefore there are no TRS benefits associated with this position. View all our after hours vacancies now with new jobs added daily! #1 is support! Bravo and thanks T.D. Contact them on (02) 8584 7777. For sexual assault support. They can provide customers the answers they need 24/7. * HCSS breaks the mold when it comes to software support and offers one of the best support systems in the country. Fixed Faults should be 24x7 on 132203. Free interview details posted anonymously by HCSS interview candidates. - Jamie S., NESC, ``Jeffrey was amazing... a magician! Vernon was very polite and patient with me. In my opinion, if we are not looking to refine our methods, and making improvements, then we are falling behind.” Craig Parker, […], Sam was very fast and efficient. After Hours Medical Support - My Emergency Doctor 24 February, 2021 My Emergency Doctor is a telehealth service providing access to an emergency specialist doctor for acute medical conditions when a patient’s usual doctor isn't available and if there is uncertainty about … ``Vincent handled my after-hours call for Heavy-Bid access issues extremely well. ``Balie was extraordinarily helpful in migrating our database to a different server, and went above and beyond to fill in gaps in the clients' understanding and made this work when we were not sure it could be done in the moment.`` Today, we are recognized as a pioneer and leader in our market, serving thousands of construction companies across the nation. If you take nothing else, remember these 2 things: You don't have to feel alone, you are protected with our 24/7 knowledgable support team to be there for you whenever and where ever you are. Bravo and thanks T.D.!``. The ability to converse with someone who knows the product and how to resolve issues without being on hold or speaking to a computer is invaluable. Note: After you have set your password during the initial registration process, you will be able to log in to your account within 15 minutes. Most of our after-hours calls (95%) are between 8-11pm which averages to about 2-6 calls/night, depending on the weekday. Coronial Information and Support Program (CISP) CISP staff can offer guidance and information during the coronial process. This level of customer service is one of the reasons our company switched to HCSS estimating software, five years ago`` Who is eligible? Today, we are recognized as a pioneer and leader in our market, serving thousands of construction companies across the nation. The program is very adaptable to all levels of construction estimating/bidding and can speak to most well known accounting software. Close Success We will share with you stories of how others are using HCSS software to be successful, and give you a plan to get there. The key objectives of the role are; © 2021 Heavy Construction Systems Specialists, Inc. (HCSS) • Sitemap • Privacy Policy. She knew exactly what was going on with my issue and resolved it for me very quickly! I have been using this system over 30 years, and I am learning something every year that I owe it. Today, we are recognized as a pioneer and leader in our market, serving thousands of construction companies across the nation. Thank you for all your help looking for the solution that I did not even know where to start!`` Their after-hours support is equally impressive. Year after year, we continue to innovate, refine, and expand our products as the industry evolves. HCSS, an innovative construction software company based in Sugar Land (southwest of Houston) and a 14-time winner of the “Best Companies to Work for in Texas” is looking for Technical Support Analysts (Tier 1 Analysts) who are independent thinkers who blend their service-oriented mindset and tech skills to solve business problems on the fly. “HCSS support is one of the most friendly and knowledgeable groups of support professionals I have ever come across. February 2017. •Participation in on-call rotation for after-hours service issues and customer support. Today, we are recognized as a pioneer and leader in our market, serving thousands of construction companies across the nation. Close Success HCSS, an innovative construction software company based in Sugar Land (southwest Houston), TX and recognized as one of the “Best Companies to Work for in Texas” 14 years in a row is searching for passionate students to learn and grow with us as part of the Software Development Internship program. Thank you for all your help looking for the solution that I did not even know where to start!``, ``Joseph Focone was extremely helpful in our interaction. If you require immediate support outside of our opening hours please try calling one of the following services. ©2021 HCSS, Inc. Main: 1-800-444-3196 Fleet: 1-855-231-7877. Keep up the great work! These challenges don’t always take place during business hours, so support is always available. - Travis W., Lane Construction, ``Their support was great, they got me up and running and I was able to get my crew paid! Year after year, we continue to innovate, refine, and expand our products as the industry evolves. When you take care of your people, the quality and level of service will fall in line. Your products are backed by highly qualified well trained customer oriented employees. After waiting, I had a 30 minute phone call with a recruiter, which was very robotic. I currently live in Southwest Houston with my wife, Megan, and in my free time I enjoy woodworking, bowling, golf, playing games with friends, and Houston Astros Baseball. Find your ideal job at SEEK with 991 after hours jobs found in Sydney, New South Wales. We have expressed a lot of our issues with the HCSS support team after they flew up to North Dakota to hear our issues. Starting in version 4.0 of HCSS Field on iOS, users can now use the Production Planner to help meet budgets and play out different what-if scenarios. HCSS information for support workers Hutt Valley District Health Board (HVDHB) and Capital & Coast District Health Board (CCDHB) have agreed to contract Access Homehealth to be the provider of Home and Community Support Services (HCSS) for people over 65 years of age across the Hutt Valley and Greater Wellington region from 1 September 2016. The current rotation is once (as a primary and secondary) every 24 weeks. We are open Monday through Friday, from 8:00 am to 5:00 pm CST. Several levels of the software provide more or less detailed options, depending on your requirements - Nick M., Jersey Construction, Inc. ``As the Managed IT Service Provider for our client, I would like to recognize Technical Support Analyst T.D.Durham as an exemplary individual. Handshakes have been replaced by elbow bumps, and smiles of affirmation and […]. Your vote has been submitted. Call us at 800-683-3196 to schedule a tour of our offices. Close Success Thank you! I have had some trouble transitioning from the old website to the new. HCSS Implementation of Guaranteed Hours on 1 April 2017 e-newsletter – No.2 February 2017 1 ... funders and the Ministry will collect data to understand how the policy and funding arrangements work in practice after guaranteed hours is implemented on 1 April. After coming to HCSS, I quickly realized that I found my home. Year after year, we continue to innovate, refine, and expand our products as the industry evolves. These people are an unofficial part of your customer … Support: 800-444-3196. After Hours IT was founded in 2016 and provides London’s small & medium sized businesses with end-to-end IT support services, from purchasing and installing hardware, to support … Is Your Fleet Reliable and Cost-Effective? I'll also explain our after-hours rotation for more clarity. If after 24 hours the unit has still not reported in, contact HCSS GPS Support at (855) 231-7874 for additional troubleshooting steps or replacement as necessary Was this content helpful? ... HCCS's customer service is the cornerstone of my continued support of the software. They have always resolved any gripes or dislikes I may have had in the past by listening to customer feedback, improving with updates, or through support calls. These simple guides can be used to train new employees or reinforce a daily process for using the HCSS field system. We are aware of the problem and are working to restore service as quickly as possible. *HCSS is the in-house staffing agency for UTMB, therefore there are no TRS benefits associated with this position. Outside the Sydney Metropolitan Area, please contact the Assistant Coroner at your nearest Local Court. After waiting, I had a 30 minute phone call with a recruiter, which was very robotic. – Morgan F., CMES, Inc. ``Balie was extraordinarily helpful in migrating our database to a different server, and went above and beyond to fill in gaps in the clients' understanding and made this work when we were not sure it could be done in the moment.``, © 2021 Heavy Construction Systems Specialists, Inc. (HCSS) • Privacy Policy, How-to, troubleshooting, & what's-new from Help articles created on support cases. I appreciate the help he provided, which allowed me to get back to work on a tight deadline. HCSS teachers provide tutoring support and feedback for students to ensure academic success. Information about the licensing and regulation of home and community support services agencies (HCSSAs) in Texas. More information about after hours medical support for Tasmanians is also available at Primary Health Tasmania's Tas After Hours website. No matter where you are going, change is a constant. His level of service, technical expertise and fast response to a payroll issue was done with outstanding performance. This level of customer service is one of the reasons our company switched to HCSS estimating software, five years ago.`` -Brenda A, Nova Group, Inc. ``Vincent handled my after-hours call for Heavy-Bid access issues extremely well. Dillon House is seeking qualified, experienced and enthusiastic worker to join the program in the role as an After Hours Support Worker. Call us when you need help (we love to connect with you), chat us if that is more convenient(we do not outsource), and connect with others in the industry by reading how they find success. This benefits the sender because the forms they create will not be easily or accidentally changed or altered after the fact. This is the COMANCO Way.” James Kile, COMANCO Project Engineer What if we created an environment where our people felt safe, where […], The latest version of HCSS Field 2020.5 and above added a feature that flattens forms generated from the field app before you email them. During normal office hours, we keep a full staff of support techs, and business solutions specialists that can troubleshoot and help you find answers to your questions. Since 1986, we have been listening to the needs of construction companies to help you build lasting and profitable businesses. Operating 24/7. HCSS offers very good 24 hour support. For reservations or for more information call (713) 523-8888 or visit www.supershuttle.com. Who can make a referral? However, it may take up to 24 business hours for your entitlement to appear in your account. I love the support department and everyone I work with. On weekends, we have a primary and secondary person covering the phones. After hours, those same support techs are on-call to make sure your emergencies are given the proper support. It has been slowly getting better but is is not near perfect yet. !``, ``Jeffrey was amazing... a magician! The first thirty minutes was spent retaking the 8th grade math test--12 problems of a caliber like 'your car runs on 3 miles a gallon, and a gallon costs $20. HCSS has negotiated rates at the following hotels based upon availability: SuperShuttle Shared-Ride Service provides ground transportation services at George Bush Intercontinental and William P. Hobby airports. If the ATAPS practitioner cannot provide the first allied health session within 72 hours, they can contact the AT APS After-Hours Suicide Support Line with the patient's contact details and request interim telephone support until they can attend their initial appointment. Individual attention in HCSS goes beyond tutoring.HCSS is pleased to offer expert, online tutoring for all students. 1800 Respect. Every 5 weeks, one of our agents is on rotation to take overnight calls. I then was scheduled for what they said would be a 2-hour technical interview which ended up only being an hour. We understand that your business doesn’t just operate from 9 to 5 and that last minute help with a bid can mean the difference between a won or lost project and money in the bank. Level 24: Supreme Being. ... ``Vincent handled my after-hours call for Heavy-Bid access issues extremely well. Office hours: Monday to Friday 9am – 4:30pm Coroners: regional NSW. Your Field Data is More Valuable When it is Verified Successful HeavyJob users share this important understanding: Every decision made, based on field data, is only as reliable as the processes you have in place to verify the information. 2.You can take control. HCSS Response. On weekends, we have a primary and secondary person covering the phones. Unlike most software companies HCSS utilizes their support calls to help upgrade their software. My support rep, Zach, was incredibly patient and ensured that everything was working for me with our software. To refer a patient: call 1800 859 585 or ataps-afterhours@crisissupport.org. Support: 800-444-3196.
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